Without Saying a Word by Kasia Wezowski

Author:Kasia Wezowski
Language: eng
Format: epub, pdf
Publisher: AMACOM
Published: 2018-05-31T16:00:00+00:00

Arms and legs crossed

Creating distance, negative attitude

Legs horizontal at 90 degrees

Ready for confrontation or argument

Crossed ankles

Defensiveness, something to hide

Closed eyes

Creating distance, lack of interest

Closed eyes, head tilted back

Creating distance, superiority

5

How Body Language Reveals Emotions

* * *

IN THIS CHAPTER, YOU’LL DISCOVER:

•How the body reveals specific emotions

•What body language teaches us about relationships

* * *

During a discussion with an HR director about body language training for her management team, Patryk noticed that the director’s body language was very open and positive. That could indicate (in fact, it did indicate) that she was positive about our proposals. She certainly had an open approach toward our project.

Th e situation changed completely when the CEO entered the room. It was as if the HR director was petrified. Her shoulders tensed, her voice became quieter, and she began to play with her hair. It was clear that she was afraid of her boss. The type of actions and gestures she used during the conversation with him gave clear information about the nature of their relationship. The relationship was based on subordination and dominance instead of trust, open partnership, and the free exchange of opinions.

The behavior of the CEO did not indicate a dominant personality, but he clearly wanted to create distance around his person. He did not allow others to read his thoughts. If you analyzed the situation closely, you could tell much more about the emotions and relationships of this man. Even a superficial analysis allowed us to learn much about the kind of emotions he engendered in his HR director, and therefore about the structure of the company.

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